Privacy Policy

Coastal Energy Electrical respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect
We may collect personal information such as your name, phone number, email address, property details, electricity usage or bill information, and information relating to your electrical, solar or battery requirements.
We may collect this information when you contact us, request a quote, submit an enquiry through our website, or complete one of our online advertising forms, including through Facebook or Instagram.

How We Use Your Information
We may use your information to respond to your enquiry, provide quotes or assessments, recommend suitable solar, battery or electrical solutions, arrange site visits or installations, provide our services, and maintain appropriate customer and business records.
We may also use your details to follow up regarding the specific service or enquiry you have submitted.

Sharing Your Information
Coastal Energy Electrical does not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate our business or provide our services, or where required or authorised by law.

Marketing Communications
Where you have provided consent, we may contact you about relevant Coastal Energy Electrical products, services or offers. You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.

Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Your information may be stored using third-party platforms and service providers that assist us with our website, advertising, communications and business operations.

Access and Correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

Privacy Enquiries
If you have any questions or concerns about how Coastal Energy Electrical handles your personal information, please contact us.